Funeral Casework
Roughly £6 to £15 a funeral. Four of the six products a UK firm realistically chooses between publish a rate on their own site; the other two quote. That range is wider than it looks, because two vendors charge per record rather than per funeral, one publishes a floor with no ladder behind it, and only one states whether VAT is on top.
Rates read from www.funeralsoftware.co.uk/information(opens in a new tab), seker.co.uk/pricing(opens in a new tab), funeralmanager.co.uk/pricing(opens in a new tab) and arranger.com/pricing(opens in a new tab), last verified on 12 August 2026.
Four of the six publish a rate
Three of those rates are recent corrections to what the search results will tell you. eFD is widely listed as quote-only and is not. Funeral Manager's figure is £11.70, not the £11 that still circulates. Evolution FMS is described in older comparisons as quote-after-enquiry, and publishes a number.
Per funeral is the field's unit, and two vendors count records instead
Every UK product meters on volume of work rather than seats. Nobody sells this software per user: eFD gates users at the tier boundary, Funeral Manager states outright that there is no per-seat charge, and Evolution FMS publishes no seat component at all. A firm that hires an extra arranger does not pay more anywhere in this market.
What differs is the noun being counted.
A funeral is the unit at eFD and Arranger. One arrangement, one charge, and the number is easy to project from last year's case count.
A record is the unit at Funeral Manager and Evolution FMS, and the two mean different things by it. Funeral Manager is explicit and splits the charge: £3.20 for a care-of-the-deceased record, its digital mortuary, and £8.50 for an arrangement record. A firm holding someone in care without going on to arrange the funeral pays £3.20 and no more; a firm arranging without taking the deceased into its own care pays £8.50. The £11.70 headline is those two added together, which is what a typical funeral consumes, and the split matters more than the sum.
Evolution FMS publishes £5.00 per record and never says what a record is.
Evolution FMS publishes the lowest number and does not define the unit
This is the most consequential gap in UK funeral software pricing.
Oak Technology's pricing sentence reads that there are no setup fees and no ongoing support fees because everything is included, for £5.00 per record plus VAT. No adjacent sentence, footnote, FAQ, table or worked example anywhere on the site says what a record is, when it is counted, or whether one funeral consumes one or more.
£6.00 a funeral and £12.00 a funeral are both consistent with what Oak publishes. At £6.00 it is the cheapest software in the UK market by a distance. At £12.00 it is the most expensive of the published rates. The company's own vocabulary leans towards one record per funeral - its pages describe storing and retrieving funeral information, and a chain-of-custody feature that identifies a person, belongings, coffin or cremated remains "related to a particular funeral" - but marketing tone is not a billing rule, and no source states it either way.
Ask before you sign. The question is whether a funeral where you take the deceased into your care and then arrange the service consumes one record or two. What Oak publishes and what it leaves out sets out the gap in full.
The rate card is not the first-year bill
Three published costs sit outside the per-funeral rate, and only one vendor puts a number on its own.
Onboarding. eFD charges 30 per cent of the first year's subscription, paid in advance. On 250 funerals at the Premium rate that is £750 on top of £2,500, which is enough to reverse the comparison with Funeral Manager in year one. Funeral Manager describes onboarding that includes record migration, configuration and an in-person visit from a named training manager, and attaches no price to it. Arranger describes training delivered on site and remotely as part of the service. Neither states a fee, and neither states there is none.
Training days. eFD includes one day on Premium and three on Enterprise. Eulogica offers an Analysis Day, a premises visit to go through products, pricing and forms, triggered only where configuration beyond the standard is wanted, and notes that installation may run to several days where a firm wants many changes. Days of consultant time on your premises are not free, whoever is selling them.
Hardware, where a feature needs it. Evolution FMS's chain-of-custody scanning runs on QR wristbands, and Oak sells the printer to produce them: £499 plus VAT for the Zebra ZD510, £529 plus VAT for the wireless variant, and £240 plus VAT per 1,200 wristbands. At 100 funerals a year that printer is ten months of licence fees, taken up front, before the feature works at all. Oak notes a firm can print QR codes on a label printer it already owns.
The published rates at 120, 250 and 1,000 funerals a year
Published rates only, at the vendor's own headline. VAT treatment differs by vendor and is stated in the table above. Two of the four resolve to a single number.
The other two do not. Evolution FMS spans a range because the record is undefined, and Arranger publishes a floor rather than a price.
Arranger's column is a floor, not a price. Its pricing page says the model is per funeral with a tiered structure to suit the business, then routes to email. No tier names, no volume bands, no band prices. Whether £10 is the entry rate or the high-volume floor is not published, so the 1,000-funeral figure is genuinely unknown rather than merely unstated, and the listing fee from the same company is the larger bill at low volume.
Nothing here is a volume discount except at Arranger. eFD publishes no volume tiering and says explicitly that there is no volume limit. Funeral Manager publishes no break, no cap and no enterprise tier, so a 1,000-funeral firm pays fifty times what a 20-funeral firm pays for the same software and the same helpdesk. That is the structural argument against per-funeral pricing, and it is why a bespoke build shop like DataMerge can price a one-off project from £10,000 plus a flat monthly fee and have the five-year totals land close for a large firm with stable volume.
Eulogica quotes, and the quote is a core system plus modules
Eulogica publishes no price of any kind, in any of its five country editions, and it does not appear on Capterra, GetApp, G2, Software Advice, SourceForge or Slashdot, so there is not even a vendor-supplied starting figure to quote. It is the strictest opacity in the UK market.
What its own pages do reveal is the shape of the quote. It is a subscription rather than a perpetual licence. Its cloud tiers are differentiated by storage per user - 10 GB, 20 GB and 30 GB per user across Standard, Advanced and Unique - which is near-certain evidence that hosting is billed per user. Seven add-on modules sit on top of a core system that has to be bought first. And the optional Analysis Day is a one-off configuration cost on top of the recurring fee.
So the quote is core plus modules plus per-user hosting plus configuration days, and nothing in it is tied to funeral volume. That is a different pricing philosophy from everyone else in this table, not just a hidden version of the same one, and reconstructing what drives it is as close to a number as the public record gets.
Working out your own number
Four steps, and the answer takes ten minutes.
- Take last year's case count, not this year's forecast. Every published rate in this market is usage-based, so the count is the whole input.
- Split it into care-of-deceased and arrangements if you are pricing Funeral Manager, because they bill separately and a firm doing a lot of removals for others will land differently from the £11.70 headline.
- Add the first-year extras - onboarding at eFD is 30 per cent of the year one subscription, and hardware at Evolution FMS is up front.
- Ask the two questions the pages do not answer: whether the quoted rate includes VAT, and, at Evolution FMS, whether one funeral is one record or two.
What Funeral Casework will charge
Cases will be bought in prepaid packs rather than metered monthly. One credit will cover one funeral, credits will never expire, and a month with no funerals will cost nothing.
3 cases will be free on signup with no card, users will be unlimited at every pack size, and no VAT will be added to those prices. Buying in packs means the effective rate depends on how the packs combine: 120 cases will be £1,050, 250 will be £1,925 and 1,000 will be £6,500.
Evolution FMS at £6.00 a record undercuts that at every volume, if a record is a funeral. What the pack model buys instead is a rate that falls as the firm grows rather than a bill that rises in a straight line, and no seat charge, onboarding fee or module gate on top of it.