Funeral Casework
Nobody outside Funeral Zone knows. "From just £10 per funeral" is the only Arranger figure published anywhere, it sits on the home page rather than the pricing page, and no source says whether £10 is the entry rate for a small firm or the floor a high-volume firm reaches.
Rate read from arranger.com/pricing(opens in a new tab), last verified on 12 August 2026.
The pricing page carries no numbers at all
arranger.com/pricing states the model and then routes to email. Its words are that "Arranger and Showcase are costed on a per-funeral basis with a tiered pricing structure to suit the needs and budget of your business", followed by an invitation to email the team so they can "create a pricing plan tailored to your business".
The £10 is on the home page instead, in a sentence about speed rather than cost - "From just £10 per funeral, Arranger is easy to use and you can be up and running in days".
Checked on the same day and carrying no figures either - the Arranger Lite page, which sells the catalogue and estimating slice on its own, and the Capterra listing, product 189109, which also carries zero reviews.
"From" marks a floor without saying which volume reaches it
A tiered per-funeral model can run in either direction. The rate can start high for a small firm and fall as volume rises, which is what "tiered to suit your budget" usually implies, or £10 can be the bottom of the ladder that only a large firm gets to. Funeral Zone does not say, so a firm doing 60 funerals a year cannot tell whether it is being quoted £10 or a multiple of it.
Six things are unpublished and each one changes the bill.
The VAT question has a useful comparison attached to it. Funeral Zone quotes its own marketplace price explicitly as "£99 + VAT a month", and rival Evolution FMS publishes "£5.00 per record + VAT", so stating the VAT treatment is the local norm and the silence on Arranger is a real gap rather than a stylistic one.
The care-of-the-deceased question matters because one UK vendor, Funeral Manager, splits exactly there and bills £3.20 for a care record and £8.50 for an arrangement record. A firm doing a lot of removals for other directors needs to know which model it is buying into.
The £10 headline arrived after April 2021
A comparison published by the competing vendor Obit on 7 April 2021 recorded the same tiered per-funeral model and added that "the starting price of the software is not stated by the company". So Arranger was quote-only with no headline as recently as 2021, and the £10 was added to the home page after that.
The same piece, from an interested party rather than a vendor statement, says Arranger has offered "devices and various marketing merchandise to new customers". No Funeral Zone page mentions supplied hardware. If tablets do sit inside a contract, a per-funeral rate that includes them is not comparable like-for-like with one that does not, which is a reason to keep the ladder private.
The listing fee from the same company is the larger bill below about 119 funerals
Funeral Zone Limited, company number 08135813, sells Arranger and also runs the consumer comparison site funeralguide.co.uk. Its Companies House SIC code is 96030, funeral and related activities, not a software classification.
Membership of the marketplace is published where the software price is not - "Only £99 + VAT a month per home", which is £1,188 + VAT a year for a single funeral home. That buys a listing that ranks above non-members, at-need enquiries and calls with no call redirection, a verified review system with arbitration and right of reply, review widgets, a marketing statistics dashboard and an online obituary service.
Set the two bills against each other at the £10 software floor. The listing is £1,188 + VAT a year at every volume, because it is charged per home rather than per funeral - so what moves is what that fixed fee works out at per funeral.
The crossover is at roughly 119 funerals a year. Below that, a single-home firm buying both is spending more on distribution than on its case system, and the distribution bill is the one it can look up.
Whether the software subsidises the marketplace is unknown and cannot be settled from public sources. Funeral Zone files micro-entity accounts with no turnover breakdown and there is no segmental reporting.
Training and support are described as included, which is framing rather than a confirmed zero
The pricing page lists what sits inside the service - no internal IT infrastructure expense, complimentary feature updates, cloud hosting, phone and live chat technical support, and training delivered both on site and remotely. Onboarding is described as Funeral Zone building the initial catalogue and uploading product images and pricing.
No figure is attached to any of it, and no sentence says there is no charge. Days of consultant time on a firm's premises are not free anywhere in this market, so "included" is a description of what the service covers rather than a statement that year one costs the same as year two.
What Funeral Casework will charge
Cases will be bought in prepaid packs rather than metered monthly. One credit will cover one funeral, credits will never expire, and users will be unlimited at every pack size.
Packs combine, so the effective rate depends on the year - 50 cases will be £425, 100 will be £850, 200 will be £1,500 and 500 will be £3,850. No VAT will be added to those prices and 3 cases will be free on signup with no card.
Against Arranger, only half the comparison is possible. Arranger at its published floor costs more than the pack ladder at 200 and 500 funerals, and the pack ladder is a published number rather than a floor. What cannot be compared is the tier Funeral Zone would actually quote at those volumes, because it has never been published, and a rate that falls with volume could land anywhere. The comparison a buyer can make today is between one price they can read and one they have to ask for.
Arranger is also a different kind of purchase. It comes from the company that runs the directory families search, which is either an argument for buying both or an argument against, depending on how a firm feels about its case system and its lead source sharing a landlord. The wider picture across every UK vendor is in what UK funeral director software costs.