Funeral Casework
Four UK products publish a per-funeral rate: Evolution FMS, eFD by Seker, Funeral Manager and Arranger. Eulogica publishes nothing, in any of its five country editions, and appears on no review aggregator at all. Leaving it means trading the most developed family-facing layer in the UK field, and a vendor that configures the system around your firm, for a number you can read before a sales call.
Rates read from www.funeralsoftware.co.uk/information(opens in a new tab), seker.co.uk/pricing(opens in a new tab), funeralmanager.co.uk/pricing(opens in a new tab) and arranger.com/pricing(opens in a new tab), last verified on 12 August 2026.
Eulogica has the most developed family layer with a public product page
This is the part hardest to replace. Eulogica Online ships in three tiers.
Two details matter when comparing. The public form initiates an enquiry rather than the family filling in the arrangement, and whether a family can enter deceased details or service choices beyond first contact is unknown. And the family login sits one tier above the intake form, so a firm on the entry tier gets a submission box and no family account behind it.
Against the rest of the UK field that is still a long way ahead. Funeral Manager's only family surface is payment. eFD's client portal is read the estimate and pay the bill, with credentials the firm issues per arrangement. Evolution FMS claims a client portal with online payment in one homepage line and describes it nowhere else. Arranger's is a tablet the arranger holds. What UK vendors mean by a family portal is its own question.
The rest of what leaving costs
The statutory form work is real and dated. Eulogica published a Form 1 report for the Cremation 1 that took effect on 9 September 2024, listing exactly which fields it prepopulates: crematorium and funeral director details, the deceased's name, address, occupation, age, marital status, date, time and place of death, the applicant's details and the medical practitioner's details. No other UK vendor has published anything at that granularity about the post-reform form set.
The core system is service-shaped rather than form-shaped. A funeral is modelled as events and services added by dragging icons, and adding one updates the cost calculation and the diary together, from a library of nearly a hundred additional services beyond removal, cortege, burial and cremation. A day sheet is compiled every morning; the diary is colour-codeable by branch; the accounts side runs price lists, client account control, links to common accounting systems, and analysis covering sales, costs, profits, VAT and commissions.
The mobile app works with no signal. Eulogica Companion exposes deceased, next of kin, client, invoice and financial details plus task and funeral lists on iOS and Android, and tasks can be updated with no mobile signal, syncing on reconnection. Removals happen in basements and nursing homes, and this is the only UK product with a public product page that states offline behaviour outright.
The vendor is independent, and says so. Eulogica states that it is not involved in any business other than funeral software, that no funeral director owns any part of the company or the technology, and that it does not arrange funerals itself. Not every vendor in this market can say the same: Funeral Zone sells Arranger to funeral directors and also runs the consumer marketplace they buy listings on, which is an arrangement worth knowing about rather than a fault.
The quote is a core system plus modules plus per-user hosting plus days
Eulogica publishes its sales process instead of its prices: an informal meeting including a demonstration, then an estimate of costs and timeframes, then a contract carrying the licence agreement, price and payment details. The price arrives at step three.
Four things about the shape of that quote are published, and each is a line a firm stops paying when it leaves.
It is a subscription, not a perpetual licence - the vendor's own words are a bespoke solution delivered as a subscription service.
Modules gate on a core purchase. With the sole exception of Eulogica Cloud, the seven add-ons require a core Eulogica system in place first: Online, Companion, Cloud, Dashboard, Viewer, Resource and Inventory. The family layer above is one of those add-ons, and the status display is another.
Hosting is near-certainly billed per user. The three Eulogica Cloud tiers are differentiated by storage stated per user - 10 GB, 20 GB and 30 GB across Standard, Advanced and Unique. Whether the core system is also per user is unknown.
Configuration is a one-off cost on top. The optional Analysis Day is a premises visit to go through business details, products, pricing and forms, triggered where customisation beyond the standard is wanted, and installation may run to several days where a firm wants many changes.
Nothing in that structure is tied to funeral volume. No evidence of per-case or per-funeral pricing was found anywhere on any Eulogica page, which makes it a different pricing philosophy from every other UK vendor rather than a hidden version of the same one.
Three capabilities Eulogica does not have
No electronic signature. Its own Form 1 article ends with the client signing the paper form, and its stated argument for prepopulation is partly that the printed form looks more professional. Electronic signature on the Schedule 1 cremation forms has been lawful in England and Wales since 6 April 2018, so this is a product gap rather than a legal one, though acceptance still varies by crematorium.
The firm cannot edit its own templates. Layouts are tailored by Eulogica during onboarding, including a premises visit to review forms and letters. A wording change on your own estimate is a support ticket, which is the opposite of Evolution FMS's firm-controlled-layout claim.
No payment taking. No card processor, no Open Banking and no payment link is named anywhere, against eFD's support for Blink, Opayo and Stripe and Funeral Manager's Apple Pay, Google Pay and Open Banking.
Two further limits are worth knowing. Progress is a digital checklist and a task list with due dates, and status visibility is sold as a separate module, Viewer, whose stated job is to display all the status information held in Eulogica in one place - so the case record has no state of its own, and no wait on a doctor, coroner or registrar is modelled with an owner and an age. And Eulogica Cloud reads as hosted-desktop delivery rather than a browser-native product: it bundles Office software, hosts up to three other programs on the middle tier, and offers direct server access at the top. Mobile access is a separate Companion app, and no browser-native mobile surface is published.
The customer-count figures in circulation do not settle who uses it here. Eulogica's own site states around 500 places on one page, around 400 on another and around 300 funeral organisations across four European countries on a third. None of the three says UK, and the company states its software is involved in the majority of funerals in Norway.
The four UK alternatives that publish a rate
- Evolution FMS - £5.00 plus VAT per "record", so £6.00
The record is never defined. Suits a firm that wants its own document layouts, uses Xero, QuickBooks or Sage 50, and will ask what a record is before signing.
- eFD Premium - £10 a funeral, plus onboarding at 30% of year one
Scoped to 1-5 branches and 15 users. Suits a multi-branch firm needing mortuary capacity, fleet, masonry, repatriation and stock. Aftercare and CMA reporting are Enterprise-only.
- Funeral Manager - £3.20 plus £8.50, so £11.70 a funeral
Two records per funeral, priced separately. Suits a firm buying on compliance evidence: complaints and governance as a module, and a change log recording reason and author.
- Arranger - "from £10" a funeral, no ladder published
Tiered by volume, with the bands unpublished. Suits a firm whose priority is the arrangement meeting: visual catalogue, instant estimates, remote arrangement by phone or video.
The like-for-like replacement for Eulogica's family layer does not exist among them. What exists is a priced product and a shorter onboarding. The full set of UK rates is in what UK funeral director software costs.
What Funeral Casework will do
The family will be sent a link by text or email with no account and no password, and will fill in the details at home with the relatives who know the answers - birthplace, occupation, parents' names. Each section will save as it is filled and can be left and resumed, and several relatives will be able to hold the same link. The arrangement meeting will then be a review of what is already recorded.
Pricing will be published rather than quoted, in prepaid packs with unlimited users at every pack size and no VAT added.
Because packs combine, 120 cases will be £1,050, 250 will be £1,925 and 1,000 will be £6,500. Every feature will be included at every pack size, so nothing will sit behind a module gate.